Cherry
Provide safe, secure on-site support from anywhere in the world with Asia’s leading remote support solution.
Introducing Cherry Remote Support
Remotely control any computer from across the globe with our remote support solutions service.
Gives customer support agents the tools they need to quickly and seamlessly resolve any client issues, with the click of a button.
Onsite support from anywhere
Nearly 80% of people still prefer to use phones to troubleshoot issues.
However, 65% of CS calls are spent identifying and analyzing issues. Just 35% of time is spent finding solutions and fixing issues.
With Cherry Remote Support, you become an onsite technician from anywhere in the world.
Remotely access and control computers and mobile devices, and provide live video assistance for onsite troubleshooting.
Safe, secure support
Provide customers with a secure support environment. Cherry Remote Support gives them total control over their devices and information during a remote support session.
A worldwide tech leader
Cherry Remote Support is changing the paradigm of remote technology with WebRTC-based remote software running directly on the web. No installation required.
Cherry Remote Support’s technology is globally recognized, including in the security-conscious Japanese market.
Asia’s No. 1 Remote Support Solution
Companies
Industries
More than 10,000 companies in 155 industries rely on Cherry Remote Support. It is the market leading remote support solution in Korea, Japan and across Asia.
Clients include some of the world’s biggest companies, including Samsung Electronics, LG Electronics, Docomo, Lenovo, Toshiba, Fijitsu, Sharp, Dell, Hyundai and POSCO, as well as most of Korea’s major banks.
Korean government clients include the Supreme Court, Ministry of Foreign Affairs, Ministry of Defense, National Tax Office and Seoul Metropolitan Government.
Ready to try Cherry Remote Support?
Contact us to learn more about our solutions