Privacy Policy

We know that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly.

By using Cherry solution Services, you are consenting to the practices described in this Privacy Notice.

Cherry Solution is a member of Tongyang systems Co., Ltd . Tongyang systems Co., Ltd privacy policy governs the collection and handling of your information via Cherry-solutions.com and applications with associated branding.  This privacy policy should be read in conjunction with and incorporates the Supplemental Terms below.

Supplemental Terms to Tongyang systems Privacy Policy

The following are the Supplemental Terms to Tongyang systems Co., Ltd Privacy Policy.

To view the Tongyang systems Privacy Policy, please CLICK HERE.

For Cherry-solutions.com and applications with associated branding, “Data Controller” in the Tongyang systems Privacy Policy relating to the collection of your personal data via cherry-solutions.com and applications with associated branding shall be construed to mean Cherry solution.

Your personal data collected via cherry-solutions.com and applications with associated branding may be transferred from the Data Controller to the classes of persons listed in the List of Potential Transferees of Personal Data, available here. For the types of personal data subject to this sharing, please refer to “Types of Information We Collect” section in the Tongyang systems Privacy Policy. These persons may be located in countries such as the United States, EU countries and the Republic of Korea.

Privacy Policy for Cherry Solutions

This Privacy Policy (the “Policy”) explains the way of treatment of the information which is provided or collected in the websites on which this Policy is posted.

In addition the Policy also explains the information which is provided or collected in the course of using the applications of the Company which exist in the websites or platforms of other companies.

Through this Policy, the Company regards personal information of the users as important and informs them of the purpose and method of Company’s using the personal information provided by the users and the measures taken by the Company for protection of those personal information.

This Policy will be effective on the 23th day of April, 2021 and, in case of modification thereof, the Company will make public notice of it through posting it on the Company’s website or individual notice through sending mails, fax or e-mails).

In order to ensure transparency and give you more control over your personal information, this privacy policy (“Privacy Policy”) governs how we, Cherry Solutions. (“Cherry Solutions”, “we”, “our” or “us”) use, collect and store personal information we collect or receive from or about you (“you”) such as in the following use cases:

  1.  When you browse or visit our website at cherry-solutions.com (“Website“);
  2. When you register for our Webinar(s) on the Website;
  3. When you request a demo of our Service on the Website;
  4. When you contact us (e.g. via our Website form, chatbox support, or on social media);
  5. When you register for and use the Service;
  6. When you attend a marketing event, provide us with your business cards and/or provide us with your personal data for marketing purposes;
  7. When we use the personal data of our service providers (e.g. contact details);

We greatly respect your privacy, which is why we make every effort to provide a platform that would live up to the highest of user privacy standards. Please read this Privacy Policy carefully, so you can fully understand our practices in relation to personal information. In this Privacy Policy, “personal information” means any information that can be used, alone or together with other data, to uniquely identify any living human being. Important note: Nothing in this Privacy Policy is intended to limit in any way your statutory right, including your rights to a remedy or means of enforcement.

Modification of Privacy Protection Policy

The Company has the right to amend or modify this Policy from time to time and, therefore, we ask you to check back periodically for the latest version of this Privacy Policy. If we implement significant changes to the use of your personal information in a manner different from that stated at the time of collection, we will notify you by posting a notice on our Website or by other means.

1. What information we collect, why we collect it, and how it is used

When you browse or visit our Website

Specific personal information we collect

Cookies, analytic tools and log files. This may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Website that you visit, the time and date of your visit, the time spent on those pages and other statistics.

    Why is the personal information collected and for what purposes?

    For statistics and marketing purposes.

      Consequences of not providing the personal information

      Certain Website features may not be available.

        When you register for our Webinar(s) on the Website

        Specific personal information we collect

        • Full name
        • Company
        • Email address
        • Phone number

        Why is the personal information collected and for what purposes?

        • To register your for our Webinar(s)
        • To send you marketing communications

        Consequences of not providing the personal information

        • Cannot register your for our Webinar(s)
        • Cannot send you marketing communications

        When you request a demo of our products and services on the Website

        Specific personal information we collect

        • Full name
        • Title
        • Company
        • Phone Number
        • Email address

        Why is the personal information collected and for what purposes?

        • To reach out to you and provide you with a demo of our products and services
        • To send you marketing communications

        Consequences of not providing the personal information

        • Cannot communicate with you
        • Cannot provide you with a demo version of our services
        • Cannot send you marketing communications

        When you contact us (e.g. via our Website form, chatbox support, or on social media)

        Specific personal information we collect

        • Full name
        • Company
        • Email address
        • Phone call
        • Any other information that you provide to us e.g. message

        Why is the personal information collected and for what purposes?

        • To receive, process and respond to your request(s)
        • To send you marketing communications

        Consequences of not providing the personal information

        • We cannot receive, process and respond to your request(s)

        When you attend a marketing event, provide us with your business cards and/or provide us with your personal data for marketing purposes

        Specific personal information we collect

        • Full name
        • Job title
        • Email address
        • Company name / school name
        • Phone number
        • Any other information that you provide us

        Why is the personal information collected and for what purposes?

        • To establish a business connection
        • To send you marketing communications

        Consequences of not providing the personal information

        • Cannot establish a business connection
        • Cannot send you marketing communications

        When we use the personal data of our service providers (e.g. contact details)

        Specific personal information we collect

        • Full name
        • Email address
        • Phone number
        • Company name
        • Any other information that you provide us

        Why is the personal information collected and for what purposes?

        • To contact our service providers
        • To perform the applicable agreement

        Consequences of not providing the personal information

        • Cannot contact our service providers
        • Cannot perform the applicable agreement

        Finally, please note that some of the abovementioned personal information will be used for detecting, taking steps to prevent, and prosecution of fraud or other illegal activity, to identify and repair errors, to conduct audits, and for security purposes. Personal information may also be used to comply with applicable laws, with investigations performed by the relevant authorities, law enforcement purposes, and/or to exercise or defend legal claims. In certain cases, we may or will anonymize or de-identify your personal information. “Anonymous Information” means information which does not enable identification of an individual user, such as aggregated information about the use of our services. We may use Anonymous Information and/or disclose it to third parties without restrictions (for example, in order to improve our services and enhance your experience with them).

        2. How we protect and retain your information

        2.1. Security.

        We have implemented appropriate technical, organizational and security measures designed to protect your personal information. However, please note that we cannot guarantee that the information will not be compromised as a result of unauthorized penetration to our servers. As the security of information depends in part on the security of the computer, device or network you use to communicate with us and the security you use to protect your user IDs and passwords, please make sure to take appropriate measures to protect this information.

        2.2. Retention of your personal information.

        In addition to the 10 years of retention periods, in some circumstances we may store your personal information for longer periods of time, for example (i) where we are required to do so in accordance with legal, regulatory, tax or accounting requirements, or (ii) for us to have an accurate record of your dealings with us in the event of any complaints or challenges, or (iii) if we reasonably believe there is a prospect of litigation relating to your personal information or dealings. We have an internal data retention policy to ensure that we do not retain your personal information perpetually. Regarding retention of cookies, you can read more in our cookie management platform.

        3. How we share your personal information

        We share your personal information as follows:

        3.1. With our hosting providers.

        3.2. With our service providers and business partners.

        3.3. With our staff and other entities within our group.

        We may also share your personal information as follows:
        3.4. To the extent necessary, with regulators, courts or competent authorities, to comply with applicable laws, regulations and rules (including, without limitation, federal, state or local laws), and requests of law enforcement, regulatory and other governmental agencies or if required to do so by court order;

        3.5. If, in the future, we sell or transfer, or we consider selling or transferring, some or all of our business, shares or assets to a third party, we may disclose your personal information to such third party (whether actual or potential) in connection with the foregoing events; and/or

        3.6. In the event that we are acquired by, or merged with, a third party entity, or in the event of bankruptcy or a comparable event, we may transfer, disclose or assign your personal information in connection with the foregoing events.

        4. Your privacy rights. How to delete your account

        4.1. Rights:

        You can exercise your rights by contacting us at info@cherry-solutions.com. Subject to legal and other permissible considerations, we will make every reasonable effort to honor your request promptly in accordance with applicable law or inform you if we require further information in order to fulfil your request. When processing your request, we may ask you for additional information to confirm or verify your identity and for security purposes, before processing and/or honoring your request. We reserve the right to charge a fee where permitted by law, for instance if your request is manifestly unfounded or excessive. In the event that your request would adversely affect the rights and freedoms of others (for example, would impact the duty of confidentiality we owe to others) or if we are legally entitled to deal with your request in a different way than initial requested, we will address your request to the maximum extent possible, all in accordance with applicable law.

        4.2. Deleting your account:

        Should you ever decide to delete your account, you may do so by emailing info@cherry-solutions.com. If you terminate your account, any association between your account and personal information we store will no longer be accessible through your account. However, given the nature of sharing on certain services, any public activity on your account prior to deletion will remain stored on our servers and will remain accessible to the public.

        5. Protection of personal information of children

        We do not offer our products or services for use by children and, therefore, we do not knowingly collect personal data from, and/or about children under the age of sixteen (16). If you are under the age of sixteen (16), do not provide any personal data to us without involvement of a parent or a guardian. In the event that we become aware that you provide personal data in violation of applicable privacy laws, we reserve the right to delete it. If you believe that we might have any such information, please contact us at info@cherry-solutions.com.

        6. Interaction with third party products

        We enable you to interact with third party websites, mobile software applications and products or services that are not owned or controlled by us (each a “Third Party Service”). We are not responsible for the privacy practices or the content of such Third Party Services. Please be aware that Third Party Services can collect Personal Data from you. Accordingly, we encourage you to read the terms and conditions and privacy policies of each Third Party Service.

        7. Cookies, beacons and similar technologies

        The Company may collect collective and impersonal information through ‘cookies’ or ‘web beacons’.

        Cookies are very small text files to be sent to the browser of the users by the server used for operation of the websites of the Company and will be stored in hard-disks of the users’ computer.

        Web beacon is a small quantity of code which exists on the websites and emails. By using web beacons, we may know whether a user has interacted with certain webs or the contents of email.

        These functions are used for evaluating, improving services and setting-up users’ experiences so that much improved services can be provided by the Company to the users.

        The users have an option for cookie installation. When you access the page, we will inform you about which cookies we use and will ask for your consent, which can be revoked at any time (cookie opt-in tool or banner).

        So, you may either allow all cookies by setting options in the web browser or refuse all cookies to be saved: Provided that, if the user rejects the installation of cookies, it may be difficult for that user to use the parts of services provided by the Company. In addition to the option of revoking your consent at any time, you can also view our website without cookies.

        8. Log files

        We use log files. The information inside the log files includes internet protocol (IP) addresses, type of browser, Internet Service Provider (ISP), date/time stamp, referring/exit pages, clicked pages and any other information your browser may send to us. We use such information to analyze trends, administer the Website, track users’ movement around the Website, and gather demographic information.

        9. Specific provisions applicable under California privacy law

        9.1. Our California Do Not Track Notice:

        Do Not Track (“DNT”) is a privacy preference that users can set in certain web browsers. Please note that we do not respond to or honor DNT signals or similar mechanisms transmitted by web browsers.

        9.2. Deletion of Content from California Residents:

        If you are a California resident under the age of 18 and a registered user, California Business and Professions Code Section 22581 permits you to remove content or personal information you have publicly posted. If you wish to remove such content or personal information and you specify which content or personal information you wish to be removed, we will do so in accordance with applicable law. Please be aware that after removal you may not be able to restore removed content. In addition, such removal does not ensure complete or comprehensive removal of the content or personal information you have posted and that there may be circumstances in which the law does not require us to enable removal of content.

        9.3. Your Choices:

        You have certain choices about your Personal Information. Where you have consented to the processing of your Personal Information, you may withdraw that consent at any time and prevent further processing by contacting us as described in this Privacy Policy. Even if you opt out, we may still collect and use non-Personal Information regarding your activities on our services and for other legal purposes as described above. While we cannot guarantee privacy perfection, we will address any issue to the best of our ability as soon as possible. We will process such requests in accordance with applicable laws. To protect your privacy, we will take steps to verify your identity before fulfilling your request.

        10. Rights of users & legal representatives and exercising those rights

        • Users are entitled to request a suspension of processing their personal information at any time, and Cherry Solutions may refuse the request for suspension of processing if special provisions in the statute provide otherwise.
        • Users can go contact Cherry Solutions at info@cherry-solutions.com to revoke their consent to the collection and use of their personal information at any time.
        • If the user is under the age of 16, the child’s legal representative has the right to view and update the child’s personal information, and to revoke his/her consent to the collection and use of the child’s personal information.
        • If a user requests the correction of errors in his/her personal information, the relevant personal information will not be used or provided until the correction is made. In addition, in the event where the incorrect personal information has already been provided to a third party, Cherry Solutions will notify the third party of the corrected information without delay to ensure that the necessary correction is made.

        11. Duration of storage

        Personal data is stored as long as processing is necessary for the purposes described under “ WHAT INFORMATION WE COLLECT, WHY WE COLLECT IT, AND HOW IT IS USED”unless you have expressly given us your consent for a longer storage period (Art. 6 (1) (b) GDPR), or unless statutory provisions prescribe a longer storage period (Art. 6 (1) (c) GDPR). As far as the data subject to the statutory retention periods, we store this data in our systems until the statutory retention periods have expired (these are generally 10 years for reasons of proper bookkeeping and tax law requirements).

        We will inform you if we use the services of third-party providers or platforms to provide our services, since the relationship between you as a user of these services and the respective providers will then be governed by their terms and conditions and privacy policies (and thus possibly different storage periods). It is the responsibility of the contractual partner to secure their data when the storage period expires (e.g. if the customer account is terminated).

        With regard to email addresses provided by you to receive newsletters, the following shall apply as well: We store deleted email addresses for up to three years on the basis of our legitimate interests before we delete them in order to be able to prove a previously given consent (Art. 6 (1) (f) GDPR). The processing of this data is limited to the purpose of possible defense against claims. An individual request for deletion may be made at any time provided that the previous existence of consent is confirmed at the same time. In the event of obligations to take due account of objections, we reserve the right to store the email address in a blacklist (so-called “blocklist”) for this purpose alone.

        12. Contact Us

        If you have any questions, concerns or complaints regarding our compliance with this notice and the data protection laws, or if you wish to exercise your rights, we encourage you to first contact us at info@cherry-solutions.com. We will respond to your comment, question, complaint or request within a reasonable time upon receipt.

        • Department responsible for privacy protection and customer service :

        <Contact Information>

        Address : 326, Wangsimni-ro, Seongdong-gu, Seoul, Republic of Korea 04709

        Tel.: 02-405-7929

        E-mail: info@cherry-solutions.com

         

        Effective Date: April, 23, 2021

        The latest update date: April, 23, 2021